We are dedicated to provide R&D services in the area of Minerals, Metals and Metallurgy!

Customer Satisfaction Evaluation (CSE) and Feedback

We at CSIR-NML seek for the valuable feedbacks of our customers through a CSE Feedback form. The forms for a particular completed project can be filled and submitted after registering and logging in this website.

Customer Satisfaction Index (CSI)

CSI is the average of the ratings received under various parameters through the CSE Feedback forms. CSI (Maximum 5) is calculated for a financial year.